The hospitality industry in Malaysia has been changing in post Covid days, and the ways to accept payment in hotels are also changing.
According to Malaysia Truly Asia 2022 campaign, Malaysia is excepting two million tourists in post-Covid days.
And since it reopened its border to tourists, more than one million people have arrived to see its beauty, and the rest are visiting shortly.
Therefore, Malaysian hotels should be ready to provide them with the best experience.
And one of the most important things for a better customer experience is the ways to accept payment in hotels.
Moreover, people are visiting Malaysia from every corner of the world, and everyone has his way of payment.
So, to make it easy, here are the preferable ways to make hotel payments by tourists and locals.
In other words, these are the best ways to accept payment in hotels.
Let’s take a look at them!
Ways to Accept Payment in Hotels
There are several ways tourists or locals use to make payments in hotels.
Moreover, it is not easy to accept major payment options in hotels in Malaysia.
That’s why we researched the internet and found out the preferable ways of making payments by people in hotels.
So, if you work in the hospitality industry, you must accept these payment methods in Malaysia.
#1. Cash
Many tourists are confused if they can pay with cash in hotels in Malaysia.
Moreover, they usually ask, Can I walk into a hotel, book a room and pay in cash?
So, the answer is yes; you can pay your hotel bills with cash.
However, many hotels don’t prefer cash payments by tourists as they have their policy.
So, if you prefer cash payment in hotels in Malaysia, you must talk to the manager first.
If the hotel accepts cash payment, the manager will guide you with the procedure of payment.
Hotels in Malaysia usually prefer advance payment, especially if you pay in cash. So, be ready for that too.
In short, cash payments in hotels may feel annoying, so it is better to make payments through bank cards (debit or credit cards).
#2. Credit or Debit Card
Covid has increased the trend of contactless payment in the hospitality industry.
Moreover, payment through debit or credit cards in hotels is one of the preferable methods.
In short, people prefer contactless payment to take precautions from Covid.
In addition, paying through bank cards is easy, fast, and offers several perks to payers.
For instance, paying through a credit card can offer some discounts, cashback, vouchers, and more.
So, it is essential for hotels to accept credit or debit payments.
#3. eWallet
eWallet has become the new trend for making payments in hotels as people can do it on their smartphones.
- It offers several benefits to its users, including:
- No currency boundaries.
- Provide better security.
- Saves time and effort.
- Pay on the online or offline stores.
- Offer rewards in the form of cashback and vouchers.
- Contactless payment.
- And more.
eWallet is a prepaid payment system, i.e., you have to add money to your eWallet before making a payment.
However, most tourists use eWallets to settle their hotel bills in Malaysia.
Therefore, this is one of the preferable ways to accept payment in hotels in Malaysia.
#4. Online Payment Gateway: The Best Ways to Accept Payment in Hotels
If you work in the hospitality industry, you are not new to online payment gateway.
Moreover, you may know the benefits of having one at your hotel to accept payments.
However, choosing the best payment gateway in Malaysia for hotels is not easy as there are several options in the market.
Every payment gateway claims to be the best, but not all claims are valid.
So, you must choose the best for your hotel business in Malaysia.
To help you with that, let’s introduce Mobi, the best payment gateway in Malaysia for hotels.
Many hotels in Malaysia are using Mobi and leveraging its features, including:
- It is the easiest payment gateway to set up in Malaysia.
- Accepts major payment methods in hotels, including bank cards, eWallets, and more.
- Provide the best security (end-to-end encryption).
- Lowest charge/fees for the transaction.
- Fastest bill settlement.
- And more.
Therefore, if you want to make a contactless payment in the hospitality industry, you must get Mobi.
Hence, these are the best ways to accept payment in hotels in Malaysia.
Conclusion
Providing the best experience to guests should be the primary concern of the hospitality industry.
For that, one of the most important things is the ways to accept payment in hotels in Malaysia.
Certainly, the guests use different payment methods, and hotels must accept them all.
However, it is not easy to accept major payment options in one place.
That’s why we recommend Mobi, the best payment gateway for hotels in Malaysia that accepts major payment methods in one place and without hassle.